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Customer Experience Specialist (Japanese Speaking)HERO GAMING PEOPLE LTD • San Giljan, Malta • 30000 - 35000 EUR per yearJob DescriptionThe Customer Experience Specialist will primarily support our Japanese customers encountering technical issues while playing games, address payment-related troubles, and provide bonuses where applicable to ensure customer satisfaction and retention.RequirementsLanguages: English (C1 - Advanced), Japanese (C1 - Advanced)Experience: Contact centre information clerks (1 year)Skills: Handle customer complaints, file documents, advise client on technical possibilities, direct inward dialingEducation level: Post-secondary non-tertiary educationTravel required: This job does not involve travel requirementsOriginal Job TextGo to main content\nAn official website o...